Privacy Policy

Effective Date: 09/01/2023
Last Updated: 09/17/2025

Introduction

Kinetix ATX (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website kinetixatx.com (the “Website”) and when you receive healthcare services at our chiropractic clinic.

Information We Collect

Website Information

Our website does not directly collect personal information from visitors. We may collect:

  • Technical Information: Automatically collected data such as IP addresses, browser type, operating system, referring URLs, and pages visited through standard web server logs
  • Cookies and Similar Technologies: Small data files that may be stored on your device to enhance your browsing experience
  • Contact Form Submissions: If you choose to contact us through forms on our website, we collect the information you voluntarily provide

Healthcare Information

For patients receiving clinical services:

  • Protected Health Information (PHI): Medical records, treatment history, insurance information, and other health-related data collected during your care
  • Demographic Information: Name, address, phone number, email, date of birth, and emergency contact information
  • Billing Information: Insurance details and payment information necessary for service provision and billing

How We Use Information

Website Information

  • To provide and maintain our website functionality
  • To improve our website and user experience
  • To respond to inquiries and provide customer service
  • For internal analytics and website optimization

Healthcare Information

  • To provide, coordinate, and manage your healthcare treatment
  • To communicate with you about your care and appointments
  • To process insurance claims and billing
  • To comply with legal and regulatory requirements
  • For quality assurance and improvement of our services

Third-Party Service Providers

Jane.app – Practice Management System

We use Jane.app as our primary practice management system for:

  • Electronic health records (EHR)
  • Appointment scheduling
  • Patient communication
  • Billing and insurance processing

Important: Jane.app is HIPAA-compliant and maintains appropriate safeguards for protected health information. Their privacy practices are governed by their own privacy policy and Business Associate Agreement with our clinic.

Other Third-Party Services

We may use other HIPAA-compliant service providers for:

  • Payment processing
  • Insurance verification
  • Appointment reminders
  • Website hosting and maintenance

All third-party service providers handling PHI are required to maintain HIPAA compliance and execute appropriate Business Associate Agreements.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Healthcare Operations

  • Treatment Coordination: With other healthcare providers involved in your care
  • Insurance and Billing: With insurance companies for claims processing and verification
  • Business Associates: With HIPAA-compliant service providers who assist in our operations

Legal Requirements

  • When required by law or legal process
  • To protect the rights, property, or safety of our clinic, patients, or others
  • In emergency situations to protect your vital interests

With Your Consent

  • When you provide explicit consent for specific uses or disclosures
  • For marketing communications (with opt-out options)

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information, including:

  • Secure, encrypted data transmission (SSL/TLS)
  • Access controls and user authentication
  • Regular security assessments and updates
  • Employee training on privacy and security practices
  • Secure disposal of records when no longer needed

Your Rights and Choices

HIPAA Rights (for patients)

Under HIPAA, you have the right to:

  • Access and obtain copies of your medical records
  • Request amendments to your health information
  • Request restrictions on uses and disclosures
  • Request confidential communications
  • File complaints regarding privacy practices

Website Visitors

  • Cookies: You can modify your browser settings to decline cookies
  • Contact: You can request removal of contact information you’ve submitted
  • Communications: You can opt-out of marketing communications

Data Retention

  • Medical Records: Retained according to state and federal requirements (7 years after last treatment)
  • Website Data: Technical data retained for operational purposes, typically 12-24 months
  • Contact Information: Retained until you request removal or we determine it’s no longer necessary

Children’s Privacy

Our services are not directed to individuals under 18 without parental consent. We do not knowingly collect personal information from children under 13 without parental consent, in compliance with COPPA.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination

Note: We do not sell personal information to third parties.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Providing notice during your next visit (for patients)
  • Email notification for significant changes (where applicable)

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact us:

Centofonti Chiropractic Clinics LLC dba Kinetix Sport and Spine
5324 Reimers-Peacock Rd
Spicewood, TX 78669
Phone: 512-730-0284
Email: careteam@kinetixatx.com

Privacy Officer: Dr. Matt Centofonti DC

Website Technical Issues: Dr. Matt Centofonti DC

Compliance

This Privacy Policy is designed to comply with:

  • Other applicable state and federal privacy laws
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Texas Medical Privacy Act

This Privacy Policy was last updated on 09/17/2025. Please review it periodically for any changes.